Legal Documents

99bd Terms & Conditions — What You Need to Know Before Using the Platform

By creating an account or using 99bd's services, you confirm that you have accepted these Terms & Conditions. Please read this page carefully in full.

Last Updated: December 2026
Important Information
These Terms & Conditions constitute a legal agreement between 99bd and the user.
Only users aged 18 and above are permitted to use the platform.
99bd reserves the right to update these Terms & Conditions at any time.
Core Principles

6 Core Pillars of 99bd's Terms & Conditions

All 99bd policies are organised across these six sections — each designed to keep your experience secure and transparent.

Account Security

Each user may hold only one account. You are responsible for keeping your password and login credentials secure.

Payment Policy

Deposits are instant and withdrawals are processed within 30 minutes to 24 hours. All transactions are subject to verification.

Bonus Terms

Each bonus carries a specific wagering requirement. Withdrawals will not be permitted until the bonus conditions are met.

Responsible Gaming

Self-exclusion, deposit limits, and cooling-off tools are available to all players on 99bd. Gaming should always be enjoyable.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and money laundering are strictly prohibited. Violations will result in account termination.

Privacy Protection

Your personal information is never sold or shared with third parties. See our Privacy Policy for full details.

Table of Contents
Section 01

General Terms & Eligibility

Using the 99bd website or app means you have read, understood, and agreed to these Terms & Conditions in full. This agreement between you and 99bd becomes effective the first time you use the platform.

99bd's services are available to adults only — players must be at least 18 years old. Minors are not permitted to use this platform under any circumstances. Accounts may be temporarily suspended pending age verification.

Where these Terms & Conditions are published in Bengali, the English version shall be considered authoritative in the event of any legal dispute.

Section 02

Account Registration & Verification

When registering on 99bd, you must provide accurate and truthful information. Accounts created with false details will be permanently closed and the balance may be forfeited.

  • A maximum of one account per person is allowed.
  • The name and identity provided at registration cannot be changed afterwards.
  • KYC (Know Your Customer) verification is mandatory before any withdrawal.
  • Opening or operating an account in someone else's name is prohibited.
  • Creating multiple accounts from the same device or IP address is strictly prohibited.

KYC verification may require submission of a copy of your National ID, passport, or driving licence.

Section 03

Deposit & Payment Methods

Deposits on 99bd can be made via mobile banking, bank transfer, or e-wallet. All deposits are typically credited instantly. Depositing through a third party is strictly prohibited.

  • The minimum deposit amount for each promotion will be clearly specified on the promotions page.
  • If a deposit fails, please notify the support team within 24 hours.
  • The payment method used for deposits must match the method used for withdrawals.
  • Depositing using another person's account or card is prohibited.
  • 99bd does not charge any transaction fees on deposits; however, your payment provider may apply their own charges.
Section 04

Withdrawal Policy & Process

To withdraw winnings, your account must be fully verified. Withdrawal requests will not be processed until verification is complete. 99bd typically processes withdrawals within 30 minutes to 24 hours.

  • A minimum withdrawal amount applies — see the Payments page for details.
  • VIP members enjoy faster withdrawal processing.
  • Additional document verification may be required for large withdrawals.
  • Withdrawals will not be permitted until bonus wagering requirements have been met.
  • Withdrawals may be temporarily placed on hold in cases of suspicious activity.

Having trouble with a withdrawal? Contact us anytime via 24/7 live chat. Our support team is always ready to help.

Section 05

Bonus & Promotion Terms

All bonuses and promotions on 99bd come with their own terms. Claiming a bonus means you have accepted the applicable conditions. Misuse or strategic exploitation of bonuses may result in cancellation and account suspension.

  • The welcome bonus applies to new members only — on their first deposit.
  • The wagering requirement for each bonus is clearly stated on the promotions page.
  • Cashback bonuses generally carry no wagering requirements.
  • Winnings from free spins may be subject to separate wagering requirements.
  • Bonuses that reach their expiry date will be cancelled automatically.
  • Using the same promotion more than once or across multiple accounts is strictly prohibited.
Section 06

Prohibited Activities & Penalties

99bd is a fair and secure platform. Any fraudulent, illegal, or unethical activity is dealt with strictly. The following actions are strictly prohibited.

  • Creating multiple accounts to claim bonus benefits.
  • Using bots, scripts, or automation software.
  • Using the platform for money laundering or any illegal financial transactions.
  • Attempting chargebacks or payment fraud.
  • Collusion or match-fixing arrangements with other players.
  • Hacking, cyber attacks, or exploiting system vulnerabilities.

If any of the above activities are proven, the account will be permanently closed, the balance will be forfeited, and legal action may be taken where necessary.

Section 07

Responsible Gaming Policy

99bd believes gaming should be a source of fun. We provide a range of tools to help protect players from excessive gaming, and any player can activate them at any time.

  • Set daily, weekly, and monthly deposit limits to stay in control.
  • Option to set a session time limit.
  • A cooling-off period of 1 day to 6 months is available.
  • Permanent self-exclusion is available to all users.

If you are experiencing problem gambling or addiction, please contact the 99bd support team or Responsible Gaming Page Visit us.

Section 08

Account Closure & Suspension Policy

99bd reserves the right to temporarily or permanently close any account where a breach of terms is established. Players may also request account closure at any time.

  • Before account closure, players will be given the opportunity to fully withdraw any eligible balance.
  • To close your account yourself, please contact our support team.
  • If an account is closed due to a terms violation, any bonus balance will not be refunded.
  • If fraud is established, the entire account balance may be forfeited.
Section 09

Dispute Resolution Process

For any dispute or complaint, please contact the 99bd support team first. We aim to resolve all disputes within 48 hours.

  • A ticket number will be issued once your complaint has been submitted to the support team.
  • In the event of a dispute over game outcomes, server logs and data will be treated as definitive evidence.
  • Bank statements may be submitted as evidence in the event of a payment dispute.

You can submit any complaint to [email protected] or via live chat. We take every complaint seriously.

Section 10

Changes to Terms & Their Effect

99bd reserves the right to modify, amend, or update these Terms & Conditions at any time. Changes take effect immediately upon publication. We recommend checking this page regularly.

  • Significant updates will be communicated via email or platform notification.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • The "Last Updated" date will always be displayed at the top of the page.
General FAQs

Terms & Conditions — Frequently Asked Questions

No, this is strictly not allowed. 99bd permits only one account per person. If multiple accounts are found under the same individual, all accounts will be closed and all balances will be forfeited. Creating multiple accounts to claim bonuses is considered a serious violation.

Wagering requirements mean you must wager a specified multiple of the bonus amount before it can be withdrawn. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place a total of BDT 10,000 in bets before withdrawing. Wagering requirements vary by bonus.

To close your account, contact 99bd via live chat or email. Please withdraw your balance before submitting the request. Our support team can also assist with self-exclusion as part of responsible gaming.

For significant changes, 99bd will notify users via registered email or platform notification. A "Last Updated" date is always displayed at the top of this page. We recommend checking this page regularly.

KYC verification serves two main purposes: first, to confirm your identity and enhance account security; second, to comply with international anti-money laundering regulations. Completing KYC also speeds up the withdrawal process.
Get Started on Your Terms

Got the rules down? Start playing safely on 99bd now.

Read all of 99bd's Terms & Conditions? Register now and claim your welcome bonus to kick off your gaming journey.

18+ Adults Only. Responsible Gaming Learn more about us.

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